Privacy policy

This statement explains how we collect, use, share and protect your personal information when you use our website.

Who we are

The address of our website is www.quintapousada.com. We are a company that does urban and rural tourism, offering unique experiences and unforgettable stays.

What personal data we collect and why we collect them

Comments

When visitors leave comments on the site, we collect the data displayed in the comments form as well as the visitor’s IP address and the browser’s user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to verify that you are using this service. The Gravatar service privacy policy is available here. Upon approval of your comment, your profile photo will be visible to the public in the context of your comment.

Multimedia

If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download the images and extract any location data.

Contact Form

Cookies

If you leave a comment on our site, you may choose to save your name, email address and website in cookies. These are for your convenience, so you do not need to re-populate your data when leaving a new comment. These cookies will last a year.

Content from other sites

Articles on this site may include embedded content (for example, videos, pictures, articles, etc.). Embedded content from other sites behaves in exactly the same way as if the visitor had visited the other site. These sites may collect your data, use cookies, incorporate additional tracking by third parties, and monitor your interaction with that content, including monitoring your interaction with embedded content if you have an account and are connected to that site. Basically, in these cases, the privacy policy of the websites of origin prevails.

Statistics

With whom we share our information

Douro X1 does not share any data with third parties.

How long do we retain our information?

If you leave a comment, the comment and its metadata will be indefinitely kept on our side. This is so that we can recognize and approve any subsequent comments automatically, rather than keeping them waiting for moderation.

What rights do you have about your data?

If you have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. In addition, you may request that any personal data we have about you be deleted. Please note that this does not include data that we are required to maintain for administrative, legal or security purposes.

Where we send our data

Guest comments can be verified through an automated spam detection service. Statistics on access and interaction with the website are obtained through the Jetpack service. In this way, and not directly sending your data, there is a treatment by this entity. Your privacy policy can be found here.

Additional information

How do we protect your information

We have implemented a regular backup policy. The access to the website is restricted, and protected with secure credentials and changed regularly. The website is regularly updated so that potential known issues are avoided.

What data breach procedures we have in place

Any violation of data will be communicated through our various means of communication. In addition, and for those users for whom we have an email or an associated phone number, they will be reported within 24 hours.

From which the third party does we receive data

The website is hosted by Bluehost, and its privacy policy can be found here. There is a statistical data treatment by the Jetpack service, and your privacy policy can be found here.

Automated Decisions and Profiles

No profiles are created for users who interact with the website.

Changes

This privacy policy may be updated regularly and, whenever we make changes, these will be posted on our website and you will be alerted that it has been changed.

Contacts

If you have questions about our privacy policy, please contact us at geral@quintapousada.com.